Tag Archives: YouTube

Follow up: Engage your audience by being interactive

Last month I wrote a blog post about engaging your audience with an interactive video quiz.  I promised to follow up with statistics, so here they are.

If you missed that post, in short, I created a 10 question video quiz that was advertised to our prospective seniors and applicants.  If a student made it to the end, they were instructed to visit our Admission’s Blog and leave their name and email address, this entered them into a contest to win some SMC gear.  The contest ran for the month of December.

Stats

Over 1000 people viewed the intro video to the Holiday Quiz.
– 26.9% of participants made it through all 10 videos.
– 12.4% of participants entered their name into the contest.

45.9% of participants who made it to the final video entered their name into the contest.

The average number of views per question = 285.6 (with the intro video removed from the calculation)

Analysis

The question was raised, “Are 10 videos too many?”  I was pleasantly surprised to see that a quarter of our participants finished the quiz, but should I assume that only 12.4% of our viewers were in the target market?  It would be naive to not realize that some prospect students only made it part way.

Using YouTube Insights I can see further into the demographics.  Looking at the intro video, 40% of the viewers were in the 13-17 age range.  This is excellent, but also indicates to me that for the majority of prospective students 10 questions was too many.

Our decision to go with 10 was based on the staff and questions we wanted featured.  I think next year I will cut it down to 5, see what the stats say, and compare to this year’s results.

Either way, this project was well worth my time.  124 students entered the contest in hopes to win swag.  In the process, they were educated about the college, introduced to our Admission team, and it was fun.  In fact, some of Saint Michael’s Admission Counselors heard from students (in person, on the phone, or even in their college application) that they thought the quiz was “cool.”

I think it would be interesting to cross check those 124 submissions with the future Class of 2015 to determine what percentage of participants actually enrolled.  Look for another follow up in May…

(Video view counts were recorded at 3:30pm on 1/11/11)
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Free professional development, a click away

I’m hooked on TED

“Riveting talks by remarkable people, free to the world.”  I can’t argue with that!  These videos of interesting and often jaw-dropping presentations are truly “ideas worth spreading.”

I’d like to share with you some of the TEDs that I have recently found inspiring.  I hope that you will share links to your favorites with me.

Alexis Ohanian: How to make a splash in social media

Julian Treasure: The 4 ways sound affects us

Jonathan Harris: The Web’s secret stories

Chris Anderson: How YouTube is driving innovation

Bobby McFerrin hacks your brain with music


Engage your audience by being interactive

Goosebumps "Choose Your Own Adventure" book.

It didn’t matter that the vampire bit me on page 78 because I had my fingers dug into two different places where I’d made the pivotal decisions to “jump out of the car and run” and “follow the mummy into the dungeon.”  All I had to do was flip back to my pinky and this time “wait in the car” for a new adventure to start.

The “Choose Your Own Adventure” style books had their run in the 1980’s and 1990’s becoming one of the most popular children’s series, not because of a deep storyline but because they were just plain fun.  Didn’t you love being in control of your character’s destiny?

The internet is the perfect tool for captivating your audience with interactive features.   Lucky for us less experienced with programming, YouTube makes this incredibly simple to do with the annotations feature.  Almost one year ago Seth Odell posted a vlog called “Fire Up Your Fan Base With Online Trivia” where he easily created an interactive trivia video game by using YouTube annotations.  Seth pointed out the importance of connecting positive emotions with your brand in the eyes (hearts?) of your audience.   “Sometimes what we don’t stop to do is just have a little fun.” he said.

So I did it.  A year ago I created the first Saint Michael’s YouTube Holiday Contest.  It was done in one day with a flip cam and window’s movie maker.  Not exactly the highest quality, but at the time I was an Admission Counselor in the middle of reading season and had only produced a handful of equally low quality videos.

This year, I am excited to share with you the second Saint Michael’s YouTube Holiday Contest.

With an HD Panasonic and iMovie, the help of 9 SMC staff members, and 10x the length to work on this task… this was still a relatively simple video project and if the results are like last year’s, the audience will love it.

Here was my process:

Step 1: Determine the incentive.
(Let’s be honest… as fun as this will wind up being, we need to lure in our prospective students with swag.)

Step 2: Come up with 10 simple questions about Saint Michael’s College that any high school student who has done some research will probably know.
(Creating the “wrong answers” is easier than it sounds.)

Step 3: Find 10 staff members to read those questions on camera and film them.  Have them tell us why they “Like St. Mike’s”
(I chose to use mostly Admission staff members in order to introduce our applicants to the Counselor who manages their territory.  The “Like St. Mike’s” piece integrates this project with our new Admission tag line and materials.  I also want to point out that we did not use cue cards.)

Step 4: Create 20 second text screens with answer choices and combine those screens with previous footage.
(These text screens allow you to use branded fonts/colors and will give your viewers plenty of time to make their answer choice.  This will also look cleaner in comparison to using the YouTube Annotation text notes.

Step 5:  Think creatively about the “wrong answer” video.
(Should it be funny or serious?  One version or multiples?  It can be very simple, but the user experience will be better if you give viewers the opportunity to answer the same question again directly from the video.)

Step 6: Upload all videos to YouTube.
(To prevent the videos from showing up in the “suggestions” column, set all of the videos to unlisted – except the intro.)

Step 7: Use YouTube annotations to link the answers to the next video and the correct “wrong answer” video.
(This is more time consuming than you think.  I suggest putting all of the links in a word document so you can easily copy and paste.  If you are unfamiliar with annotations, here is an article to help you get started.)

Step 8: Set the launch and end date.
(I learned very quickly last year that this contest works best spread out over a one month period with winners drawn at random at the end.  I personally like the month of December because you can get your prospective students in the holiday spirit!)

While you will not get bitten by a vampire, you might get a question or two wrong.  That is okay!  Any high school student who makes it to the last video is encouraged to head over to Carrie Pratt’s blog; she is one of SMC’s Admission Counselor’s.  She has a blog post about the contest and students “enter” the prize drawing by leaving their name and email address in the comments section.  See how we have driven the student to another place where they can connect with our Admission staff and find helpful information?

As web specialists, we can not underestimate the power of interactivity.  It is fun, it is engaging, and it creates warm fuzzies inside of our audience.  As marketers, we want those warm fuzzies to be associated with our brand, not the one down the street.  And as higher ed professionals, we face the challenges of differentiating our institution (brand) and building meaningful relationships with our prospective students (customers).

Interactive video is one of the ways we can powerfully and meaningfully build connections, share information, and engage our audience.

Try it out and let me know what you think!


Using YouTube for Recruitment

Last month I was fortunate to present at the High Ed Web conference in Cincinnati.  I’m a little late on posting a conference recap, but I strongly recommend that you check out the “Complete and Killer review of HighEdWeb2010” put together by Seth Odell on Higher Ed Live.

My session was called “Using YouTube for Recruitment.”  It focused on ways institutions have creatively and effectively used online video (produced professionally and in-house by staff or students) to market to prospective and accepted students.   My goal was for attendees of the presentation to walk away with a tangible list of ideas of how to highlight students, faculty, events, activities, and more.  (When I present, I am all about giving real ideas that are plausible and doable.)

You can view the presentation “slides” on YouTube.  That’s right, my presentation was actually a video.  I’m pretty clever sometimes.

I was really impressed with how Karlyn Morissette did a four part break down of her HighEd Web presentation “Confessions of a Wicked Vendor.”  I am going to borrow her idea and blog about different topics within my presentation. 

Over the next few weeks I’ll be posting successful examples of interactive YouTube marketing, starting on December 01 to coincide with a “secret” video project I have been working on.

In the meantime check out my #heweb10 presentation and let me know what you think!

________________________________________________________

Here are the links to the full videos and research studies that I used in “Using YouTube for Recruitment.”

Video Links:

http://bit.ly/SMC_Orientation

http://bit.ly/BCMinute

http://bit.ly/SBU_Library

http://bit.ly/SMC_Dining

http://bit.ly/Like_SMC

http://bit.ly/U_Indy

http://bit.ly/MiddKid

Credits:

PEW Research Center

Comscore.com

Noel-Levitz, Inc. E-Expectations Report

Noel-Levitz, Inc. E-Recruiting Practices Report

Best Practices in Social Media (Slover Linett, mStoner, CASE)


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